The Ksh 20 fee covers the cost of the transaction. If your application is rejected, we send the Ksh 20 back to you.
The Ksh 20 transaction fee covers the cost of the transaction. It is not interest and it is not part of the loan amount.
If we reject your application, the full Ksh 20 is returned to you.
The refund goes back by M-Pesa to the phone number you used in your application. You do not need to ask for it, and there is nothing to fill in.
If your application is approved, the fee has been used to cover the transaction and is not refunded. Remember to repay the loan plus interest within 14 days.
Email us at loan@instanewsbuzz.com with your full name, ID number and the phone number you applied with. We reply within 3 hours.